Welcome to Maslama.shop Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Maslama.shop is an e-commerce platform that offers premium food products, including dried fish (Shutki), dates, fresh seasonal fruits, honey, and other quality grocery items.

Website: https://maslama.shop

Contact Email: brandmaslama@gmail.com

Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address

Order Information

When you place an order, we may collect:

  • Products purchased
  • Order amount
  • Delivery information
  • Order history
  • Payment method
  • Transaction details (where applicable)

Technical Information

We may automatically collect:

  • IP Address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website

This information helps us improve our website and provide a better shopping experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Verify purchases
  • Communicate about your order
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations
  • Send promotional offers or updates (only where permitted)

Payment Information

We do not store your debit card, credit card, or mobile banking credentials on our servers.

Payments are securely processed through trusted payment providers or Cash on Delivery (COD), depending on the payment option you choose.

Delivery Partners

To complete your order, we may share necessary delivery information such as your name, phone number, and shipping address with trusted courier or logistics partners.

Only the information required for delivery is shared.

Cookies

Maslama.shop uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your shopping cart
  • Save your preferences
  • Keep you logged in (if applicable)
  • Improve website performance
  • Analyze website traffic
  • Enhance security

You can disable cookies through your browser settings. However, some features of the website may not function properly.

Analytics and Marketing

We may use trusted analytics and marketing tools to understand website performance and improve our services.

These tools may include:

  • Google Analytics
  • Meta (Facebook) Pixel
  • Other website performance and analytics services

These services may use cookies or similar technologies to collect anonymous usage information.

Comments

If comments are enabled on our website, we collect the information entered in the comment form along with the visitor’s IP address and browser information to help detect spam.

Comments may be checked using automated spam detection services.

Media

If you upload images to our website (where applicable), please avoid uploading images containing embedded location data (EXIF GPS), as visitors may be able to extract this information.

Embedded Content

Some pages may contain embedded content such as YouTube videos, maps, or social media posts.

Embedded content from third-party websites behaves exactly as if you had visited those websites directly and may collect information according to their own privacy policies.

Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal and accounting requirements
  • Resolve disputes
  • Protect against fraudulent activities

Customer accounts (if available) may retain profile information until the account is deleted.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Request a copy of the data we hold about you
  • Withdraw consent where applicable

Certain information may need to be retained for legal, accounting, or security purposes.

To exercise your rights, please contact us at:

Email: brandmaslama@gmail.com

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of electronic storage or internet transmission is completely secure.

Third-Party Services

We may work with trusted third-party service providers, including:

  • Payment gateways
  • Courier and logistics companies
  • Website hosting providers
  • Cloud security providers
  • Analytics services

These providers only receive the information necessary to perform their services and are expected to protect your information appropriately.

Children’s Privacy

Maslama.shop is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will delete it as soon as reasonably possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.

Any updates will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Maslama.shop

Email: brandmaslama@gmail.com

Thank you for trusting Maslama.shop. We are committed to protecting your privacy and providing a safe, secure, and reliable shopping experience.